Last Updated: 04/06/2026
Thank you for shopping at Pukhta.com. We are committed to delivering your orders safely and on time across Pakistan.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
- Customers may be contacted for order verification before dispatch.
Delivery Time
Estimated delivery times are:
- Major Cities: 2–5 business days
- Other Areas: 3–7 business days
- Remote Areas: Delivery may take longer depending on courier availability.
Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping promotions may be offered from time to time and will be clearly mentioned on the website.
Order Tracking
Once your order has been shipped, you may receive tracking information via SMS, WhatsApp, email, or phone call, depending on the courier service used.
Delivery Address
Customers are responsible for providing accurate shipping information. We are not responsible for delivery delays or failed deliveries caused by incorrect addresses or contact details.
Cash on Delivery (COD)
- Cash on Delivery is available in most areas of Pakistan.
- Customers should ensure that the provided phone number is active and reachable for order confirmation and delivery coordination.
Failed Deliveries
If a delivery attempt fails due to customer unavailability, incorrect information, or refusal to accept the parcel, the order may be canceled or returned.
Damaged Parcels
If the parcel appears damaged upon delivery, please contact us immediately and provide photos of the package and product so we can assist you.
Contact Us
For delivery-related questions, please contact us:
Store Name: Pukhta.com
Email: info@pukhta.com
Phone / WhatsApp: +92 3329090746